Salons, studios, fitness and any appointment business
Bye-bye,the same question.
A customer asks the price at 21:37 and gets it at 21:37, with a free slot for Thursday.
- Salons, studios, fitness
- Live in 3 weeks
- Uses your WhatsApp number
A customer asks the price of a manicure. The salon closed at seven. By morning she has booked somewhere else.
Gloves on, 14 unread: slide to the good Tuesday
Drag the handle
The same Tuesday, after
- 09:05Answered in secondsThe price, the duration and the free slots, sent in seconds, in the customer's own language.
- 11:30Hands on the clientThe assistant handles the chat. The phone stays in the pocket.
- 14:20One calendarEvery booking lands in the same calendar. A taken slot is never offered twice.
- 18:45RemindedThe day before, every customer gets a reminder and can move her slot herself.
- 21:37After hours, answeredThe 21:37 question gets an answer at 21:37, and a booking for Thursday.
A Tuesday, before
- 09:05The same question"How much is a manicure?" The fourth time before ten, typed by hand between clients.
- 11:30Hands full, phone fullWith gloves on and a client in the chair, 14 unread messages wait.
- 14:20Double bookedTwo bookings for 15:00, one in the notebook and one in the chat. Someone has to call and apologise.
- 18:45The no-showNobody reminded her. The chair stays empty for an hour.
- 21:37After hoursThe question arrives after closing. The answer arrives tomorrow, after she booked elsewhere.
A beauty salon with four chairs and one phone that never stops buzzing. The salon is invented, like every name on this page.
The Tuesday tab, in example numbers
The bad day · receipt
- answering the same questions by hand2about 60 messages a day × 2 minuteshours a day
- lost to slow answers after hours82 a week that do not wait until morningbookings a month
- with no reminder sent4one a week, in this exampleno-shows a month
The first line, a month1320 lei
Example figures for a salon like this one. The audit measures yours.
The assistant answers. A person takes the hard ones.
The salon's WhatsApp answers the questions it can answer, from the salon's own price list and calendar, and hands everything else to a person.
- 1Message
- 2Assistant
- 3Booking
- 4Handover
- 1
Message
A customer writes on WhatsApp, at any hour
- 2
Assistant
It answers prices, hours and the address from the salon's own sheet
- 3
Booking
It offers the free slots and books the one she picks
- 4
Handover
A complaint, a health question or anything unusual goes straight to a person
Try the assistant
Pick a customer message or type your own. Ask a price, book a slot, then send a complaint and watch it go to a person.
Try this
- 1Ask how much a manicure costs
- 2Book a slot for tomorrow
- 3Send a complaint and see the handover
Notebook, a receptionist, or this
- Cost to startA notebook and your phone:NothingHire a receptionist:A new salaryThis assistant:€3,500, one time
- Answering at 21:37A notebook and your phone:Tomorrow morningHire a receptionist:Only during their hoursThis assistant:Within seconds
- The fourth “how much?” before tenA notebook and your phone:You, typing againHire a receptionist:The new hireThis assistant:The assistant
- Two people, one slotA notebook and your phone:Notebook plus chatHire a receptionist:One calendar, kept by handThis assistant:A taken slot isn’t offered twice
- Calming an upset customerA notebook and your phone:You, gloves onHire a receptionist:A warm person, thereThis assistant:Handed to a person
- The day-before reminderA notebook and your phone:If you rememberHire a receptionist:If they rememberThis assistant:Sent on its own
How we build it
The audit, 2 hours
We read a week of the salon's chats with you and list the questions that come back every day.
The build, 3 weeks
The assistant, the salon's price sheet and the calendar link, on the WhatsApp Business number you already have.
Handover
We train the team on the handover queue and fix what the first two weeks show.
The stack
The WhatsApp Business Cloud API, an n8n workflow and a small Claude model, with the calendar and a conversation log. Running costs are a few euros a month, stated up front.
Ops Sprint
€3,500
one-time · live in 3 weeks
- A 2-hour operations audit
- One automation live in 3 weeks
- Handover and a short training
Running costs (messages, the AI model, hosting) are yours and stated up front. The 2-hour audit is the first step and costs €500, credited in full if you go ahead within 30 days. If you stop there, the written map is yours.
It’s for you if
- Customers book by chat, and your phone buzzes while your hands are busy.
- The same few questions come in every day: how much, how long, what’s free.
- You already use WhatsApp Business for the salon.
- You’re fine with a customer being told she’s talking to your assistant.
It’s not for you if
- Your booking system is picked by a head office, so we can’t change it from the chair.
- It’s just you and a handful of messages a week. A notebook is honestly fine.
- You’d rather not sign a written data agreement. We don’t build without one.
Fair questions
Will customers know they are talking to an assistant?
Yes. It introduces itself as the salon's assistant, and a person is one message away.
Can it message people who never wrote to us?
No. WhatsApp's own rules forbid that, and we would not build it. It answers people who write first, and reminds customers who booked.
What does it cost to run?
Usually a few euros a month for the messages and the model, paid by you directly and stated before you sign.
Tonight at 21:37 someone asks what a manicure costs, and she gets her answer before she tries the next salon.
We read a week of your chats with you and leave a written map: what to automate, what it saves, what it costs.
Or pick a time for a free intro call