Clinics, offices and any team with written procedures
Bye-bye,asking the boss.
Your team asks in plain words and gets your procedure back, quoted. You get on with your day.
- Clinics and offices
- Live in 3 weeks
- Romanian and Hungarian
"How do we invoice a patient who pays in two parts?" The owner has answered this question nine times this year.
Thursday: interrupted, or just working?
Drag the handle
The same Thursday, after
- 08:40Found, not askedThe new assistant asks the assistant. The checklist and its source appear in seconds.
- 10:02One answerTwo-part payment: section 3 of the invoicing procedure, quoted, with a link to the document.
- 12:30Procedures, finally readThe 14 pages answer one question at a time.
- 15:45The same answerEveryone gives the same answer, because it comes from the same document.
- 17:30The owner's own dayFewer interruptions, and the owner's own work happens in working hours.
A Thursday, before
- 08:40The first questionA new assistant asks where the sterilisation checklist is. The owner stops what she is doing.
- 10:02The same question, againTwo-part payment, again. The answer is in a document, but nobody remembers which one.
- 12:30The procedure nobody readsThe holiday policy exists. It is 14 pages in a shared folder.
- 15:45Two answersTwo colleagues give a patient two different answers about the cancellation fee.
- 17:30Interrupted all dayThe owner's own work starts after everyone leaves.
A clinic's team of twelve, a folder of procedures and one owner everyone asks. The clinic is invented, like every name on this page.
A Thursday of questions (example numbers)
The bad day · receipt
- asked to the owner or the manager255 a day for a team of twelvequestions a week
- of interruptions, counting the way back to work425 questions × about 10 minutes eachhours a week
- of holiday policy nobody reads14the clinic's own document, in this examplepages
The first line, a month520 lei
Example figures for a team like this one. The audit measures yours.
Ask the folder. Get the paragraph, and where it lives.
The team asks an assistant that knows the clinic's own procedures. It answers with the passage and its source, and says so when it does not know.
- 1Question
- 2Search
- 3Answer
- 4Or a person
- 1
Question
Asked in plain words, on a phone or at the desk
- 2
Search
Only the clinic's own documents, nothing from the internet
- 3
Answer
The passage that answers it, with the document and the section
- 4
Or a person
No good match: it says it does not know, and who to ask
Try the assistant
Ask a question the way a colleague would. Every answer shows the passage and its source, and an honest "I don't know" when nothing fits.
Try this
- 1Ask how to invoice a two-part payment
- 2Click a source to open the document
- 3Ask something it cannot know, like the wifi password
Ask the boss, open the folder, or this
- Cost to startAsk the boss:NothingA shared folder:NothingThis assistant:€3,500, one time
- Time to an answerAsk the boss:When she’s freeA shared folder:When you find itThis assistant:In seconds
- The same answer for everyoneAsk the boss:Depends who you askA shared folder:Depends what you openThis assistant:Same document, same answer
- A case no procedure coversAsk the boss:The owner decidesA shared folder:Nothing helpsThis assistant:It says so, names who
- Spotting an outdated documentAsk the boss:Only the boss knowsA shared folder:Nobody noticesThis assistant:Every answer shows its source
- A new hire’s first weekAsk the boss:Interrupts everyoneA shared folder:Gets lostThis assistant:Asks, finds, reads
How we build it
The audit, 2 hours
We gather the documents that answer the team's questions, and the questions themselves.
The build, 3 weeks
The assistant over your documents, private to your team, in Romanian and Hungarian.
Handover
We show the team how to ask, and how to keep the documents current.
The stack
Your own documents, a retrieval layer and a Claude model, private to the team. Nothing is used to train a model.
Ops Sprint
€3,500
one-time · live in 3 weeks
- A 2-hour operations audit
- One automation live in 3 weeks
- Handover and a short training
Running costs (messages, the AI model, hosting) are yours and stated up front. The 2-hour audit is the first step and costs €500, credited in full if you go ahead within 30 days. If you stop there, the written map is yours.
It’s for you if
- You or your manager answer the same questions from the team every single day.
- Your procedures exist, in a folder, and nobody opens them.
- Two colleagues sometimes give a customer two different answers.
- You can hand over the documents that answer your team’s questions: procedures and policies, not records.
It’s not for you if
- Head office writes your procedures and changes them. The assistant would be quoting the wrong people.
- There are fewer than three of you. You can still just ask each other.
- You want client records inside it, or you won’t sign a data agreement. We only take procedures and policies, kept in the EU.
Fair questions
What if our documents are out of date?
Every answer shows its source, so an outdated document is easy to spot. The audit lists the ones that need a refresh.
Can it see patient or client data?
Only the documents you choose to give it: procedures and policies, not records.
Does it make things up?
It answers only from your documents and shows the passage. When nothing matches, it says it does not know.
At 10:02 next Thursday the question comes in, the assistant answers it, and you finish the sentence you were writing.
We collect the questions your team asks and leave a written map: what to automate, what it saves, what it costs.
Or pick a time for a free intro call