Clinics and salons that miss calls
Bye-bye,voicemail.
Not on sale yet. Join the list and we’ll write once its Romanian and Hungarian voice is proven.
- Not on sale yet
- Planned for Ops System
- Voice tested first
The phone rings during a treatment. And again. By the time someone can answer, the caller has booked across town.
Friday, 11:18: mid-treatment, and the phone rings
Drag the handle
The same Friday, after
- 08:55Answered before openingThe early calls are answered and booked before the doors open.
- 11:18The treatment goes onThe call is answered while the doctor keeps working.
- 13:05Already bookedNo callbacks at lunch. The bookings are already in the agenda.
- 16:40A summary, not a stickyEvery call leaves a summary: who, what, when, and what needs a person.
- 19:30Evening calls, bookedThe evening caller books for Thursday, at 19:30.
A Friday, before
- 08:55Before openingThree calls before the doors open. All go to voicemail. Nobody calls voicemail back.
- 11:18During a treatmentThe phone rings in the middle of a procedure. It keeps ringing.
- 13:05The callbackCalling back at lunch: two people do not answer, one already found another clinic.
- 16:40Notes on a sticky"Mrs. Demo, Thursday? Call back." On a sticky note that falls behind the desk.
- 19:30After hoursThe evening calls are the ones with time to book. Nobody answers them.
A clinic where the person at the desk is also the person in the treatment room. The clinic is invented, like every name on this page.
A Friday of missed calls (example numbers)
The bad day · receipt
- unanswered at busy times153 a day while the desk is with a patientcalls a week
- lost to whoever answered first5one in three unanswered callers, in this examplebookings a week
- to read a call's summary instead of a voicemail2in this exampleminutes
Example figures for an invented clinic.
The call gets answered. The team gets a summary.
Every call is answered. The receptionist books, moves or answers, puts the appointment in the agenda and leaves a short summary for the team.
- 1Call
- 2Understand
- 3Agenda
- 4Summary
- 1
Call
Answered at the first ring, at any hour
- 2
Understand
A booking, a change or a question, in the caller's own words
- 3
Agenda
It checks the free slots and books or moves the appointment
- 4
Summary
The team reads who called, what was agreed and what needs a person
The voice in this demo is your browser’s own, a stand-in. The Romanian and Hungarian voices are what we’re still proving.
Listen in
Pick a call: a new booking, a change, and a question it hands to a person. Watch the agenda and the call summary fill in.
Try this
- 1Play the new booking call
- 2Play it again with voice
- 3Try the question it hands to a person
Voicemail, a receptionist, or this one day
- Available todayVoicemail and sticky notes:YesHire a receptionist:Yes, once hiredThis, when it’s ready:Not yet
- Answering during a treatmentVoicemail and sticky notes:VoicemailHire a receptionist:If someone’s freeThis, when it’s ready:Every call
- The evening callerVoicemail and sticky notes:NobodyHire a receptionist:Nobody, usuallyThis, when it’s ready:Answered and booked
- Sounding like a personVoicemail and sticky notes:AlwaysHire a receptionist:AlwaysThis, when it’s ready:Still being proven
- After the callVoicemail and sticky notes:A sticky noteHire a receptionist:Their own notesThis, when it’s ready:A written summary
- Handling a complaintVoicemail and sticky notes:You, laterHire a receptionist:A person, there and thenThis, when it’s ready:Handed to a person
It’s for you if
- Your front desk is also your treatment room, and calls go to voicemail.
- Callers book across town because nobody picked up.
- You’d rather wait for a Romanian and Hungarian voice that sounds right than buy one that doesn’t.
- You’re happy to hear it tested on your own calls before you decide.
It’s not for you if
- Head office picks your phone system, so there’s nothing for us to connect to.
- There are fewer than three of you, and the phone is rarely the problem.
- You’d rather not sign a written data agreement. We don’t build without one.
Fair questions
Does it sound like a robot?
That is exactly why we prove it first: Romanian and Hungarian voice quality is tested on your own calls before you decide.
What can it not do?
Medical advice, complaints and anything unusual go to a person, with a summary so nobody has to ask twice.
Will callers know?
Yes. It says it is the clinic's assistant, and a person can always call back.
Join the list, and the day the voice is proven you hear from us, before another call goes to voicemail.
Leave your details and you’ll hear from us when the Romanian and Hungarian voices have passed. Nothing to buy until then.