András Ferencz

Ops System · €5,000 · Clinics and salons that miss calls

An AI receptionist on the phone

It answers the call, books or moves the appointment, and leaves a summary for the team.

The moment

11:18

The phone rings during a treatment. And again. By the time someone can answer, the caller has booked across town.

0MISSED CALLSVOICEMAILRINGING...

A clinic where the person at the desk is also the person in the treatment room. The clinic is invented, like every name on this page.

The day

A Friday, before

08:55
  1. 08:55

    Before opening

    Three calls before the doors open. All go to voicemail. Nobody calls voicemail back.

  2. 11:18

    During a treatment

    The phone rings in the middle of a procedure. It keeps ringing.

  3. 13:05

    The callback

    Calling back at lunch: two people do not answer, one already found another clinic.

  4. 16:40

    Notes on a sticky

    "Mrs. Demo, Thursday? Call back." On a sticky note that falls behind the desk.

  5. 19:30

    After hours

    The evening calls are the ones with time to book. Nobody answers them.

What a Friday like that costs

0

calls a week

unanswered at busy times

3 a day while the desk is with a patient

0

bookings a week

lost to whoever answered first

one in three unanswered callers, in this example

0

minutes

to read a call's summary instead of a voicemail

in this example

Example figures for a clinic like this one. The audit measures yours.

The turn

What changes

Every call is answered. The receptionist books, moves or answers, puts the appointment in the agenda and leaves a short summary for the team.

1

Call

Answered at the first ring, at any hour

2

Understand

A booking, a change or a question, in the caller's own words

3

Agenda

It checks the free slots and books or moves the appointment

4

Summary

The team reads who called, what was agreed and what needs a person

Try it

Listen in

Pick a call: a new booking, a change, and a question it hands to a person. Watch the agenda and the call summary fill in.

live demo, nothing is sent anywhere

Try this

  1. 1Play the new booking call
  2. 2Play it again with voice
  3. 3Try the question it hands to a person
Open full screen
How it gets built

How we build it

The audit, 2 hours

We count the calls you miss and what they were about.

The build, part of Ops System

The receptionist on your number, connected to your agenda, tested on your own calls.

A careful start

Office hours first, wider as the team trusts it.

The stack

A voice agent stack with a telephony provider, connected to your agenda. Offered only once Romanian and Hungarian voice quality is proven on your own calls.

The package

Live in 5 to 6 weeks

Ops System

€5,000

  • The 2-hour operations audit
  • Three automations working together
  • Team training
  • 30 days of support

The packages on my studio's site

The other package

Ops Sprint

€3,500

A 2-hour operations audit, One automation live in 3 weeks, Handover and a short training. Live in 3 weeks.

FAQ

Fair questions

Does it sound like a robot?

That is exactly why we prove it first: Romanian and Hungarian voice quality is tested on your own calls before you decide.

What can it not do?

Medical advice, complaints and anything unusual go to a person, with a summary so nobody has to ask twice.

Will callers know?

Yes. It says it is the clinic's assistant, and a person can always call back.

Start with the 2-hour operations audit

We count the calls you miss with you and leave a written map: what to automate, what it saves, what it costs.

The packages on my studio's site
More days to flip

Previous demo

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Clinics, offices and any team with written procedures

Ask your business

Ops Sprint · €3,500See the day

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